OSHA Imposed Fines for Material Handling Violations

In December 2010, OSHA penalized a freight carrier company in Rhode Island for $76,000 after an operator suffered foot injury. The authority has determined many counts where the lift truck is being operated incorrectly that resulted to mishap and worker’s injury.

In February 2013, OSHA imposed $91,000 fines against Chicago based company after a worker injured in an accident involving company’s forklift. The case arises when OSHA inspector found out the lapses of the company to train the operator and check it license.

In October 2014, a transportation firm, located in Michigan, has been cited for willful and repeated OSHA violations. The alleged violation ranges from simple non-provision of fall protection to defective and non-maintenance of lift trucks. The company faced $145,000 monetary fine.

In April 2016, OSHA cited several citations against United States Postal Office in its Iowa center. The complain started when a person exposes that lift truck operators are jeopardizing their safety when handling loads and driving the trucks without clear view or visual to the direction. Despite of this, USPS failed to rectify the violations. There are three violations, two repeated and one serious. The facility is now facing $88,000 fines.

In May 2016 OSHA cited several citations against United States Postal Office in its Virginia center. OSHA opened an inspection on Oct. 27, 2015, after a complaint alleged hazards involving power industrial equipment at the facility. Inspectors issued citations after they found the employer: Allowed employees to operate powered industrial equipment despite the fact the equipment was not inspected or examined for defects after each shift. Permitted employees to operate powered industrial vehicles without use of a seatbelt. Allowed employees to operate powered industrial equipment in aisles clearly marked for wheeled mailed carts, exposing workers to struck-by or caught-between hazards. Failed to provide employees with training to ensure they were competent to operate the equipment. Let employees improperly tow wheeled carts using powered pallet jacks. Proposed penalties: $120,000

Change: OSHA ENFORCEMENT OF  1910.178

What has changed with PM’s compliance completion?

  • Effective August 1 2016 – OSHA fines increased 80%.
  • Inflation adjustment was made 1/13/17.
  • Violations – was $7,000 per – now $12,675
  • Failure to abate – was $7,000 per date – $12,675 per day.
  • Willful violation – was $70,000 – now $126,749.

OSHA will now visit

  • Any accident.
  • Any call from a disgruntled employee.
  • Randomly.

OSHA: PM’s must be done. OSHA 1910.178 , ANSI B56.1- 6.2(a)

  • By Trained technicians. OSHA 1910.178(q)(1), ANSI B56.1- 6.2(B)
  • Using vetted parts. 1910.178(a)(1), 1910.178 (q)(5)
  • Following OEM guidelines. 1910.178 (A)(1)

Checking Your Forks

Forklift forks will start to get worn the after the first use. If you often use your lift truck, then it’s a very, very good idea to regularly inspect the forks.  Here are a few things to look for while inspecting the forks:

  • The thickness of the fork blade should match the thickness of the back of the fork.
  • The heel of the fork must be checked for cracks.
  • There should be no differentiating height of the fork tips.
  • You must be able to read the factory markings of the forks.
  • The hooks of the forks must be checked for any deformations.

If a problem occurs with any of these inspections, the forks must be replaced.  Call your local CFE branch (800) CFE-LIFT and we will be happy to find you a replacement pair for any kind of lift and/or job.

Customer Service


Everyone has most likely had a negative customer service experience before.  Poor customer service is one of if not the leading factor in losing customers.  It is also a factor in preventing new customers, because people are more likely to talk about a negative experience rather than a positive one.  I chose the picture above for these reasons.  Providing excellent customer service is the most effective way to keep customers.

From my personal experience as a customer, there is a particular auto parts store that I will not enter unless I absolutely have to.  The employees never acknowledge customers walking in the door, and they don’t even bother to ask if you need help as you wander through the aisles.  If you make it to the counter without needing assistance, there is often nobody there to ring you up, and the staff is in no hurry to do so.  For these reasons I go to a different auto parts store where I’m greeted as I walk into the building, and asked if I need any help.  I don’t even bother to check the prices between the two stores, because I don’t want to give my money to the first store.

The forklift owner’s customer service experience with a dealer is not unlike mine with the auto parts store.  Neither of us want to make the purchase, but we have to in order to fix a broken machine that is needed for daily operations.  Therefore, the customer will often choose a service provider that makes the experience as painless as possible.  While in the CFE parts department, I dealt with many customers whose equipment we are not dealers for.  I kept these customers by always telling the truth and following through on anything I promised.  On one occasion, I could not purchase a part through an aftermarket vendor, so the competitor dealership was my only option.  I informed the customer of this, and he still wanted to buy the part from me.  The competitor dealership had done something previously that made this customer willing to pay more just so he did not have to contact that dealer.

My experiences on both sides of the fence are what influenced my strong belief in great customer service.  There are many places a customer can go, but they are more willing to go to the place that makes them feel appreciated.  That is why we must take care of the customer, because the statement in the sign pictured above is very true.





CFE Helps Ship WWII Anchor

Members of team CFE out of our Richmond branch donated their time and expertise to help assist in the shipment of a World War II anchor from Virginia to New Mexico. The historic anchor is on loan to the City of Clovis as part of an Eagle Scout Project by Troop 226.


Sonny Letterlough, Mendie Corbin, Chris Minter and Chris Walker: Thank you for your time and effort!


CFE is proud to work closely with communities both near and far!

The Benefits of a “Blue Safety Light”

Facility safety is a major concern for many employers and employees in material handling spaces, including here at CFE Equipment.  The operation of this equipment can be dangerous when certain procedures are not followed.   We all know the dangers of work place incidence to the safety of your employees; the blue light adds a warning to those around an active Forklift. A blue light is a simple solution to fighting warehouse accidents!

How it works:

A blue light can be mounted anywhere on the lift; in fact some lifts can have multiple blue lights.  The light shoots a little blue spot light onto the ground 10+ feet in front of or behind the forklift.  The bright light on the floor is clearly visible to pedestrians, machines and vehicles near the lift. Regardless of noise, it alerts those around of the presence of a forklift. Back-up alarms, often times, can blend in to the background noises of the facility.  The blue safety light stands out, and is the best way to keep people alerted to a forklifts presence.

Additional options:

In addition to blue spot lights; we offer red spot lights, blue arrow spot lights, and red side curtain hazard zone lights.  All great accessories to ensure the safety of your team!

Help prevent dangerous collisions and promote worker & pedestrian SAFETY!

Contact CFE Equipment for more information on how you can add the BLUE SAFETY LIGHT to your fleet.

Warehouse Fleet Management – A Technician’s Perspective

This is a guest post from David Holland, one of our technicians at CFE Equipment.

Running a warehouse is a complex and expensive proposition. The list of expenses includes personnel, facilities, equipment, utilities and many more. Every aspect and every minute of the day to day operations have an effect on the bottom line. One small problem in your workflow can cascade to a complete and total shutdown. One of the most likely causes of a total stoppage is a failure of your material handling equipment. A vital piece of logistics equipment in a non-functional state is disastrous.

Forklifts, stackers, pickers and pallet jacks are a necessity for any warehouse of any size. In smaller warehouses, managing the fleet becomes much trickier. You must balance a minimal fleet size with the need to have it constantly in service. Purchasing only one forklift will save you money on your startup costs, but what happens when that forklift breaks down? Most of us have more than one family car, that way we will have a backup plan if we need to place that vehicle in the shop for repairs. The same concept applies in warehouse management.

With so many different types of forklifts, which contain thousands of individual parts, it is difficult for any single local dealer to stock every single piece of every single forklift. This can inevitably lead to a situation, in which a vital piece of equipment will be out of service for a few days while waiting for a part to arrive. This scenario can be disastrous on the scheduling of a warehouse, as it creates a combination of wasted man hours and then an excessive workload once the equipment has returned to service. In total it can lead to greater loss by way of being unable to meet customer demands and paying workers overtime to catch up.

Working as a partner with your local equipment dealer is critical to planning in advance for these downtime scenarios.  They can recommend the right fleet size and provide rental options to scale your overall fleet, no matter your warehouse size. When a necessary piece of equipment goes down, the implications are far reaching. As a technician, I have seen this scenario countless times, and the cost of being either shut down or operating at a limited capacity will quickly outweigh the cost of having additional forklift(s) ready at a moments notice. I will not address exact numbers, as each operation is as unique as a fingerprint; however, with a full understanding of your costs, I believe a short bit of math will confirm this general rule-of-thumb in your particular scenario.

Thank you, and I wish you much success in your current and future endeavors.

David Holland

Keep It Cool!

sun-32198_1280It may still be officially spring, but summer has made an early appearance.  Keeping you forklift equipment cool can be a challenge during this time of year.

Many companies open their overhead doors to allow cooler air to come in to their facility.  Seasonal work puts forklifts outside more.  The accumulation of dirt on the cooling system can cause dangerous overheating.  Regular Preventive Maintenance (PMs) this time of year is paramount.  Flushing the coolant will aid in keeping forklifts at a normal operating temperature.  Do not wait till it is too late!  Costly repairs and down-time can be avoidable.

Contact CFE Equipment today to ask about keeping your forklift cool this summer.

Forklift Parts? When Experience Matters

Parts are parts?  Right?  Wrong.  In the world of forklifts not all parts are created equal.  Having the knowledge of what manufacturer of parts works best for particular a forklift is what makes CFE Equipment one of the best parts dealers in the Virginia/Maryland market.

In many cases, CFE has saved customers money by using proven aftermarket parts.  We constantly evaluate aftermarket parts manufacturers for consistency in quality. Parts from these vetted manufactures  can save money and provide a solid alternative to expensive OEM parts.  However, not all aftermarket parts are superior.  In some cases, OEM parts are the best choice.  After years of workplace applications, our knowledgeable parts staff has honed in on the best options to keep equipment running.

When deciding on what parts to use, experience matters.  Many of our parts employees have years of experience.  Many are, and were former mechanics.  They have real-time access to what parts work best and what will not work for the long haul.

Visit CFE Equipment online and ask for a quote today.

Why do we recommend operator training?

Forklift Operator Safety Training

Did you know CFE Equipment offers on-site forklift operator training? Do you know why it is important?

Forklift tipping over

The benefits of providing operator training go beyond the obvious mandatory requirement for OSHA. Benefits like improved employee attitude, increased productivity, decreased product damage, lower maintenance costs, and increased operator safety are a few reasons why all companies should invest in their operators.

Each year over 100 workers die in accidents involving powered industrial lift devices. 9 out of every 10 accidents can be attributed to operator error due to inadequate training and/or inadequate enforcement of Company safe work procedures. Most operators do not think about, and have no concept of the damage a forklift could cause.

If you wish to learn more about what you can do to make your company compliant, please contact CFE Equipment. You can also learn more at OSHA’s website here.

Introduction to CFE Equipment Corp’s Blog

We are CFE Equipment Corporation.  You can learn more about us at our website:


We are Virginia and Maryland’s leading forklift dealership.  We have a full set of solutions for your material handling fleet, from procuring new and reconditioned equipment, to rentals, service, and parts.

We will post information about our products and services here as well as important information for procurement specialists, warehouse managers and forklift operators alike.  Please check in with us periodically and let us know on which topics you’d like to see more information.